Guarantees
you’re protected with our guarantees
Contract Guarantee
We know long-term contracts can be scary, so we made our management agreements month-to-month with no termination fees or penalties. We believe we should earn your business everyday.
Tenant Placement Guarantee
If a tenant we place in your property fails to abide by the contract and must be removed, or they simply break their lease in the first year, we will waive our fee to secure a new tenant.
Management Fee Guarantee
We believe that if we cannot collect the rent, then we should not be paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
We do not charge you a leasing fee until the lease is signed and the payment has been made by the tenant.
Response Time Guarantee
Nobody likes waiting for a response, that is why we promise to respond to all communication as soon as possible, but no later than 48 hours.
Legal Compliance Guarantee
Don't risk a lawsuit! We ensure full compliance with federal, state, and local fair housing laws, as well as California habitability, application screening, and right-to-cure laws.
24/7 Online Reports
We provide you with secure online access to your monthly statements 24 hours a day, 7 days a week.
24/7 Call Center
Our call center is always open to protect your property around the clock. We have low, normal, and urgent protocols to ensure cost control, and we prescreen all of our vendors.
Maintenance Surveys
To ensure all repairs are done properly, we email tenants a survey after each job is completed to ensure that the work was done right and that they are satisfied.
Price Match
We will price match any written offer for identical services by a licensed competitor.
Rental
If we do not secure a tenant within 21 days (with an agreed upon rent price) we will waive your first month’s management fee.
Areas We Serve
- Los Angeles
- San Fernando Valley
- Long Beach
- San Gabriel Valley
- Hollywood
- Mid-City
- Southbay
- South Ventura County
- Crescenta Valley
- Westside