Our Guarantees 
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We care about our customers and we want them to be happy with our service!  
As such we offer the following guarantees:
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• Payment – If your tenant does not pay their rent as agreed, we will not charge our management fee for that month.  There is no monthly fee for a vacant unit.
• Price Match – We will price match any written offer by a competitor.
• Response Time – If we fail to respond to you within 24 hours, we will waive that month’s management fee.
• Satisfaction – Our Property Management Agreements are month-to-month.  If you are unhappy with our service for any reason, we just ask for a 30-day notice.  
• Tenant Replacement – If a tenant we place in your property fails to abide by the contract in the first year and must be removed, we will waive our fee to secure a new tenant.
• Rental – If we do not secure a tenant within 21 days (with agreed upon rent) we will waive your first month’s management fee.