Maintenance and Property Inspections

We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us. We have a maintenance up-to limit of $1,000.00. This means that we have your permission to handle repairs under $1,000.00 without having to obtain prior approval from you. For repairs over $1,000.00 we will obtain several bids and discuss them with you prior to proceeding. However, in the event of an emergency, we will proceed with emergency repairs even if we cannot get ahold of you, in order to prevent further damage.

Please note that we use both external vendors as well as an in-house handyman for which we bill separately.

You will receive an Owner Statement each month detailing the expenses for the month. The statement is also available through our online Owner Portal.

How This Benefits You

• We offer quality repairs at competitive prices and we do not upcharge the bills.
• You can rest easy knowing your home is protected nights, weekends, and holidays
• Accurate billing so you can keep track of your investment
• Prompt response to protect your property and keep your tenants happy